Chatbots – Digital Conversations that Sell 24/7
Surely you have experienced it- interacting with a pre-recorded but interactive voice message (while calling the bank or your telco) or a digital chat response while on a messaging app. Why is chat and artificial intelligence increasing in importance to the point of being mandatory rather than optional. One of the major reasons is this: Humans want answers quickly, all the time. They dont care if its 3 am in your part of the world or even if it is a holiday. If your office is closed and does not respond,
